ACRE Africa Claims Assistant

Fast, automated insurance claims processing for smallholder farmers across Kenya, Rwanda, and Tanzania

Automated Payouts: ACRE Africa processes 100% of claims within 24 hours using blockchain technology and automated weather triggers. No manual claim submission required for most weather index products.
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Check Eligibility

Verify if your weather event or crop loss qualifies for insurance payout based on ACRE Africa's index triggers.

Check Now
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Submit New Claim

File a new insurance claim with required documents. Most weather index claims are processed automatically.

Start Claim
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Track Claim Status

Monitor your claim progress and receive updates via SMS or email notifications.

Track Status
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Emergency Support

Get immediate assistance during active weather events or urgent claim issues.

Get Help

Understanding ACRE Africa Insurance

Automated Claims Processing

ACRE Africa uses advanced technology including satellite monitoring, blockchain, and mobile platforms to automate the entire insurance process from policy issuance to claim settlement. This keeps costs low and ensures faster payouts for farmers.

Available Insurance Products

Weather Index Insurance

Automatic payouts based on rainfall, temperature, or drought conditions measured by weather stations and satellites.

Picture-Based Insurance

Uses smartphone photos and AI analysis to assess crop damage in real-time for faster claim processing.

Hybrid Crop Insurance

Combines index-based triggers with traditional assessment for comprehensive coverage and faster payouts.

Livestock Insurance

Index-based coverage for livestock losses due to drought and other weather-related risks.

Common Claim Scenarios

Drought Trigger Reached: When rainfall falls below the predetermined threshold during critical growing periods, automatic payouts are triggered without manual claim submission.
Excess Rainfall: Too much rain during sensitive crop stages can trigger payouts to help farmers replant or recover losses.
Outside Coverage Period: Events occurring before policy start date or after expiry are not eligible for payouts.
Partial Triggers: When weather conditions partially meet trigger criteria, reduced payout amounts may be issued.

Country Operations

Country Primary Products Payment Method Local Partners
Kenya Weather Index, Picture-Based, Replanting Guarantee M-Pesa, Bank Transfer UAP Insurance, APA Insurance, Safaricom
Rwanda Crop Insurance, Livestock Insurance Mobile Money, Bank Transfer SORAS Insurance
Tanzania Index-Based Insurance, Multiperil Coverage Mobile Money, Bank Transfer Local Insurance Partners

Key Statistics

  • 1.7+ million insurance policies issued across Kenya, Rwanda, and Tanzania
  • 8.5 million beneficiaries protected with over $181 million in coverage
  • 100% of claims processed within 24 hours using blockchain technology
  • Automated payouts eliminate traditional lengthy claims processes

Quick Links

Required Documents Frequently Asked Questions Contact Support Official ACRE Africa Website